Your feedback provides us valuable information and allows us to improve our Travel Insurance products and services.
We view every customer review left online as an opportunity to assess what is and isn’t working. This shows us how we can improve the customer experience overall. We monitor and respond to both positive and negative reviews posted online, and work with our call centre and claims team to investigate and resolve any issues.
Product Review is an independent review and customer feedback website that’s been operating since 2003. It’s an Australian-based forum for customers to leave comments about their experiences with goods and services, including the travel industry.
We’ve helped thousands of people across the globe. You can view the latest unedited ratings and reviews from our policy holders by visiting the Allianz Travel Insurance section of the Product Review website.
Any advice here does not take into account your individual objectives, financial situation or needs. Terms, conditions, exclusions, limits and applicable sub-limits apply. Before making a decision about this insurance, please consider the relevant Product Disclosure Statement (PDS)/Policy Wording and Supplementary PDS (if applicable). Where applicable, the PDS/Policy Wording, Supplementary PDS and Target Market Determination (TMD) for this insurance are available on this website.
Travel Insurance is issued and managed by AWP Australia Pty Ltd ABN 52 097 227 177 AFS Licence No. 245631, trading as Allianz Global Assistance (AGA) as agent of the insurer Allianz Australia Insurance Limited ABN 15 000 122 850 AFS Licence No. 234708 (Allianz). Travel Insurance is underwritten by the insurer Allianz. Terms, conditions, exclusions, limits and applicable sub-limits apply.
We don’t provide advice based on any consideration of your objectives, financial situation or needs. Before making a decision, please consider the Product Disclosure Statement available on this website. If you purchase this insurance, AGA will receive a commission that is a percentage of the premium. Ask us for more details before we provide you with any services on this product.
