In Australia, hail can cause serious damage in a matter of minutes. Here’s what to do before, during and after a hailstorm to reduce the impact on your home or business.
Stay connected and alert
When extreme weather hits, your family’s safety comes first.
Follow key guidance from authorities
Listen to and follow advice from the SES and local authorities. Contact 000 or your local state emergency service in an emergency.
Stay vigilant
Look out for weather warnings from Bureau of Meteorology by visiting BoM online or download the app on your phone.
Listen to updates
If extreme weather is approaching, follow updates on ABC radio online or download the app on your phone. You can also tune into local radio stations for updates.
Preparing for and responding to hail
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For your safety
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During a hailstorm
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After a hailstorm
For your safety
- Clear leaves and debris from gutters, roofs and downpipes to prevent drains from clogging when heavy rain comes with hail.
- Check your roof and repair any weak points for a better chance of withstanding a hailstorm.
- Consider installing hail proof windows, or shutters over windows, doors, and skylights.
- Close your curtains to prevent broken glass from any smashed windows falling inside.
- Make sure that your family and colleagues know your evacuation plan and where first aid and emergency kits are kept.
- Keep cars under cover in garages or car ports. If you don’t have one, consider purchasing protective car covers.
- Make sure important family or operational data is backed up and that any business stock or other key items can be moved.
- Speak to your insurance provider to review your policy. Make sure you know what your insurance covers, and that the sum you’re insured for covers the replacement value of the items you want to insure.
During a hailstorm
- Contact 000 or your local SES in any emergency.
- If safe to do so, make sure your vehicles are undercover, with hail covers secured.
- Use a battery-powered radio to monitor your local radio station for updates on the weather, power supply, emergency warnings and evacuation alerts.
- If you’re on the road when a hailstorm hits, slow down and pull over somewhere safe.
- Stay indoors and away from windows.
- Monitor and follow the advice of emergency officials.
After a hailstorm
- If there’s any danger, contact 000 or your local SES.
- If safe to do so, check your property and vehicles for damage.
- Be sure to steer clear of any overflowing drains and gutters, as well as fallen trees or powerlines that may be damaged.
- Once the danger has passed, take photos of damaged or destroyed items to help with any insurance claims.
Need to make a claim?
Once it’s safe to do so, our expert team can assist you in making a claim over the phone or online.
Find out how the claims process works and what’s involved on your end.
72 hour exclusion period may apply. We don’t provide cover for any loss of or damage to your property caused by cyclone, flood, grassfires and bushfires, during the first 72 hours after you first take out or increase the cover under the policy. For full details of conditions and exclusions, refer to the relevant Product Disclosure Statement (PDS).
Look after your mental health
The mental health impacts of extreme weather events can be significant. To help our affected customers and their families during these difficult times we’re offering three free, confidential counselling sessions to help you get back on your feet.
Bookings can be made 24/7 on 1800 955 599. The counselling sessions can be over the phone or face-to-face at over 400 locations across Australia. Simply confirm you are an Allianz customer, distribution partner or family member to book a session.
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Allianz acknowledges Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands on which we live and work across Australia. We pay our respect to First Nations Elders past and present.
Any advice here does not take into account your individual objectives, financial situation or needs. Terms, conditions, limits, and exclusions apply. Before making a decision about this insurance, consider the relevant Product Disclosure Statement (PDS)/Policy Wording and Supplementary PDS (if applicable). Where applicable, the PDS/Policy Wording, Supplementary PDS and Target Market Determination (TMD) for this insurance are available on this website. We do not provide any form of advice if you call us to enquire about or purchase a product.
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