At Allianz, we know life can change without warning, which is why we promise to be by your side when you need us most. Since 1890, we’ve been using our expertise to allow our customers to move with confidence worldwide.
Whether you’re making a claim, considering insurance cover for your home or experiencing hardship, we’re here to provide the support you need at every stage of your life. If you’re in need of support, give us a call on 13 10 00.
We’re committed to supporting customers through these tough times with respect, flexibility, dignity and care. This means we’ll make reasonable adjustments and put in place appropriate support to take account of these needs and provide access to flexible options.
We have an interpreter service available in more than 160 languages. To discuss your insurance needs in a language other than English, give us a call. Our consultant will find you an interpreter in your preferred language where possible.
We understand you might be experiencing difficult circumstances, and we’re ready to provide you with support during this time. Contact us to find out more. If you need support from someone else such as a lawyer, consumer representative, interpreter, family member or friend, let us know and we’ll do our best to help. Always call 000 if you or your family are in immediate danger.
If you’re in need of financial support, your bank may be able to help provide relief for your mortgage payments or support you in other ways. If you’re finding it tough to pay your bills, give your utility company a call. They may also be able to help.
National 24-hour domestic and family violence and sexual assault line.
Call 1800 737 732
24/7 support, information and referral service for men with family and relationship issues.
Call 1300 78 9978
Financial counselling is a free, confidential service to help people in financial difficulty.
Call 1800 007 007
A not-for-profit, community organisation providing legal and related services to the public.
A guided self-help mental health coaching program. It’s free, confidential and convenient. Available nationally by phone or video call.
Call 1300 224 636
Any advice here does not take into account your individual objectives, financial situation or needs. Terms, conditions, limits, and exclusions apply. Before making a decision about this insurance, consider the relevant Product Disclosure Statement (PDS)/Policy Wording and Supplementary PDS (if applicable). Where applicable, the PDS/Policy Wording, Supplementary PDS and Target Market Determination (TMD) for this insurance are available on this website. We do not provide any form of advice if you call us to enquire about or purchase a product.
Allianz Australia Insurance Limited ABN 15 000 122 850 AFS Licence No. 234708 is the insurer of any general insurance products offered, and Allianz Australia Life Insurance Limited ABN 27 076 033 782 AFS Licence No. 296559 is the insurer of any life insurance products offered. Each entity is responsible for any statements and representations made about its products, on this website.
